FAQs
Is Experian safe?
Yes, Experian uses bank-level security and is heavily regulated worldwide. It is known as one of the "Big Three" credit bureaus meaning they are held to the highest cybersecurity standards in the world. Experian is ISO/IEC 27001 certified which means they have a proven, audited method for managing sensitive data. They are also AICPA SOC 2 Type II which certifies Experian meets strict cloud privacy and security criteria over a long period of time.
Is Experian accurate?
Generally yes. Experian is one of the most trusted data sources in the world, used by 90% of top lenders. But to get the most accurate picture, you should cross-reference with other credit bureaus for the best results.
How do I cancel an Experian membership?
Canceling an Experian membership can be tricky. The most effective way is to call customer service on 1-877-284-7942, and sometimes it's the only way to cancel premium plans like "IdentityWorks" or "CreditWorks" immediately.
If you subscribed using the Experian app on your phone, Experian cannot cancel it for you. You must do it through your phone settings.
For Android:
1.) Open the Google Play Store app.
2.) Tap your Profile Icon (top right).
3.) Tap Payments & subscriptions > Subscriptions.
4.) Select Experian.
5.) Tap Cancel subscription.
For Apple:
1.) Open the Settings app.
2.) Tap your Name/Apple ID at the very top.
3.) Tap Subscriptions.
4.) Tap Experian.
5.) Tap Cancel Subscription.
Experian Saving Tips
The $1 Seven-Day Trial
Get full access to IdentityWorks Premium or CreditWorks which is usually $24.99 a month for just $1.00 for the first 7 days this is the cheapest way to quickly get your FICO scores instantly.
Use the Free Experian Account
On the free Experian account you can still get your current Experian FICO, credit monitoring (Experian only), and the Boost feature which can raise your score instantly by connecting your bank account to count Netflix/Utility bills. So most people do not need the premium features.
Military Discount
Active military personnel and National Guard can get a 100% free Experian IDnotify membership. However, if you do not sign up via the main homepage, you will be charged; you must use the Experian Military link.
AAA Member Discount
AAA members get free ProtectMyID essential coverage which includes basic monitoring with their AAA membership.
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